Company clarifies CBSE answer book controversy, denies data leak and technical glitches

Amidst the controversy over CBSE’s OSM system, the edtech company running it, Quompt Edu Tech, has presented its clarification. The company has said that there was no technical flaw behind the recent cases.

It has been said on behalf of this company that its investigation has revealed that this matter did not happen due to software or technology. According to the company, this happened due to human error during the scanning process of the answer copy. Because of which one student was seeing the copy of another student.

The company said that it has completed the investigation of this matter and has also identified the place and the person where this mistake was made during the scanning process. The company says that at the technical level the system was completely safe and working properly.

95 percent received copies

According to reports, about 95 percent of the students who had applied to get scanned copies of their answer scripts have been provided. Only in a limited number of cases have there been delays due to technical or administrative reasons.

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Said this big thing regarding quality

At the same time, students had also complained about the quality of the scanned answer copy. Students had said that in the digital copies they received, some pages appeared blurry or the writing was not clear. On this, the company said that such cases are being reviewed and it is trying to solve the problem in collaboration with the assessment authorities.

Apart from this, the company has also rejected the allegations in which it was said that the terms and conditions of the tender were changed and low quality scanners were used. The company has said that the scanners are as per the standards and are used on a large scale across the country.

Had access to testing server

A 19-year-old ethical hacker among CBSE OSM had exposed alleged security flaws in the platform. On this also the company has said that only one testing server was accessed, which was used for internal testing. The company has said that this server has nothing to do with the students’ data, there was only dummy data here.

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